Florist West Heath Accessibility Statement
Our Commitment to Online Accessibility in West Heath
At Florist West Heath, we are dedicated to ensuring that our online flower ordering services are accessible to everyone in our community. Accessibility is at the heart of our approach, and we aim for every customer in West Heath to enjoy a smooth, barrier-free experience when browsing and purchasing from our website. Whether you are placing an order for delivery, exploring our floral arrangements, or simply seeking information, we are committed to providing an inclusive digital environment for all members of our community.
Adherence to WCAG 2.1 AA Standards
We believe that a truly accessible floral shopping experience is achievable only by following recognised standards. Our website has been designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines are globally accepted best practices for ensuring digital content is accessible to people with a broad range of disabilities, including visual, auditory, motor, and cognitive challenges. By aligning our florist website with these standards, we are taking active steps to remove barriers for all West Heath customers.
Screen Reader Compatibility for Florist Orders
Many customers rely on assistive technologies, such as screen readers, to navigate online shops. Florist West Heath is committed to maintaining compatibility with popular screen readers to ensure all users can access our site content and complete purchases with confidence. We regularly review our website to keep forms, buttons, and navigation elements properly labelled, supporting users of voiceover and keyboard navigation tools. It's important to us that everyone in West Heath can order flowers online independently and with ease.
High Contrast and Readable Design
Good visual contrast is essential for many customers. Florist West Heath utilises a high-contrast colour palette and clear text presentation across our website. This design choice helps those with visual impairments or colour vision deficiencies read product details and navigate the shopping process easily. We strive to maintain legible fonts, adequate spacing, and clear separation of elements, so customers never have to struggle when selecting beautiful arrangements for West Heath delivery.
Continuous Improvement for All West Heath Customers
We recognise that accessibility is an ongoing journey, and we are devoted to evaluating and improving our services. Our team conducts regular audits and welcomes feedback from customers about any accessibility barriers they might encounter. If you ever face difficulties ordering flowers from Florist West Heath, whether due to a particular page layout or interaction, we encourage you to let us know. Your feedback is invaluable in helping us maintain and enhance accessibility for everyone in the West Heath area.
Contact Us for Accessibility Support
If you have questions about accessibility, suggestions for improvements, or require assistance when placing an online order, please reach out to our customer service team. We are always happy to provide alternative methods for ordering, answer your queries, or make adjustments to support your needs. At Florist West Heath, our goal is to make sure that every customer in West Heath can experience the joy of sending and receiving flowers, regardless of ability. Thank you for choosing us and helping us advance online accessibility in our local community.
